University of Cambridge
Founded in 1209, the University of Cambridge is the fourth-oldest university in the world. The University has 13,000 students and 11,528 members of staff employed in academic, academic-related, contract research, technical, clerical and secretarial roles. City Group Security provide security services to The Sainsbury Laboratory Cambridge University (SLCU).
“…City Group Security Services have impressed us with their professionalism and attention to detail. This was evident in their well-managed execution of the mobilisation and TUPE processes..”
Service Challenges
The Sainsbury Laboratory Cambridge University (SLCU) is a research institute funded by the Gatsby Charitable Foundation. The aim of the Laboratory is to elucidate the regulatory systems underlying plant growth and development.
The contract includes a proactive visitor management service, regular site patrols and effective threat management of a prestigious research facility.
Emergency incident procedures for site hazards are regularly tested and reviewed to mitigate security risks and focus on staff safety.
The service maintains a 24/7 presence to match the continuously site access, research and lone worker requirements that are part of the sites operations.
- Dedicated security service 24/7 at research facility
- Team of 4 licensed officers and a Contract Manager provide a proactive security presence
- Integration of City Group Security customer interface software-SmartTask for detailed service audits
- Over 100 hours of training delivered each year – customer service, safeguarding and risk management
- Regular site patrols and audits of evacuation procedures provide effective business continuity planning
- Regular client engagement, KPI reviews and planning reduce dynamic risks at this prestigious site