Meet the Team

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Meet Our Team

Meet the team behind City Security Services, helping clients optimise and improve their security by providing bespoke, proactive solutions.

Mike Willox

Managing Director

With 26 years of industry experience, Mike brings a wealth of knowledge and experience across multiple business sectors including Guarding, Mobile Patrol and Key Holding, Control Rooms and delivering Strategic National Accounts. Mike has a proven track record of business growth and service delivery and is well placed to manage a multi service business. Recognising and understanding customer needs is a key deliverable for Mike in order that long lasting and mutually beneficial relationships can be achieved. Mike also believes in building a strong team and empowering them to ensure that his client base, and business is well served.

Dwayne Dunkley

East Anglia Regional Manager

Dwayne leads our team of 78 licensed security officers and dedicated low emissions mobile response vehicles across the region. He will be your single-point-of contact for all contractual matters, performance information, officer training and development, and welfare management. With more than 10 years security experience following a successful military career, Dwayne is a highly visible and proactive leader who will mitigate your security risks.

Jonathan Wakerley


A dynamic, self-directed professional who is always striving for success. A capable leader and decision maker who is not there just to tell other people what to do, but instead to work with them as part of a team setting clear objectives and implementation of processes. Whilst ensuring that a business has the best working environment and processes needed for optimum operational efficiency. A high performing individual who has the ability to calmly bring order to chaos, with drive and an eye for detail proven track record in improvements in margins and growth in sales and field operations. With 25 years of knowledge and experience in the security industry with a proven track record for success in both organic and acquisition strategy’s.

Roberto Baldacci


Has studied and worked hard for many years through small SME to Large PLC businesses to understand and nurture relationships both internally and externally leading to the right commercial benefit for the desired results. Having spent time studying various methods and theories around Sales, Negotiation and NLP, he has honed skills to lead and develop teams to deliver amazing results as well as mange direct external achievements for shareholders. Having a very systematic outlook he has been able to improve efficiencies in businesses form accounting programs and strategies through to delivering and embracing one page business plans for multiple businesses.